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What is the process of setting up Razorpay or Paytm on an Indian e-commerce site?

Razorpay Setup Steps

  • Create a Razorpay Business account and complete KYC with PAN, bank proof, and GST details.
  • Access the dashboard and generate your API keys (key_id and key_secret).
  • Choose your platform: install Razorpay plugins for Shopify, WooCommerce, Magento, or integrate SDK/API for custom sites.
  • Add Razorpay as a payment method in your e-commerce backend (with test/live keys).
  • Configure webhook for real-time transaction updates, refund status, and failure handling.

Razorpay Custom Features

  • Use Razorpay Checkout for hosted payment experience (mobile-friendly and secure).
  • Add payment links or buttons on product or service pages.
  • Set up instant settlements, split payments, and offer EMI or BNPL options.
  • Use RazorpayX for automated payouts to vendors, delivery partners, or employees.
  • Integrate fraud detection and smart retries for better success rates.

Paytm Payment Gateway Setup

  • Sign up on Paytm for Business and submit KYC with Aadhaar, PAN, and business verification.
  • After approval, access developer dashboard and generate MID (Merchant ID) and key.
  • For WooCommerce, Magento, and Shopify, use official Paytm plugins.
  • For custom sites, integrate Paytm’s SDKs (JavaScript, Android, iOS) or REST APIs.
  • Enable UPI, wallet, cards, and net banking as accepted modes during configuration.

Paytm Custom Features

  • Customize hosted checkout to include brand logo, themes, and OTP experience.
  • Use Paytm’s refund APIs to issue returns and maintain payment logs.
  • Monitor transaction status via callback URLs or use polling API for reconciliation.
  • Offer Paytm Postpaid and cashback offers for increased conversions.
  • Enable QR codes and POS machines for blended offline-online payments.

Final Testing and Go-Live

  • Run integration in sandbox mode with dummy credentials for both platforms.
  • Verify multiple scenarios like success, failure, refunds, cancellations, and timeouts.
  • Switch to live keys only after testing is complete and security review is passed.
  • Monitor dashboard for settlements and transaction errors during initial launch.
  • Keep customer support ready to resolve early payment issues post-launch.

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