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Our Technology Strategy and Advisory practice design and executes industry-relevant reinventions that allow organizations to realize exceptional business value from technology.
A global shockwave of tech-driven transformation will grow over the next few years. As the pace of change has accelerated, so has the need to quickly embrace new technology.
Companies need a fundamentally different approach to building and managing technology—one better suited to the ever-changing reality of today’s business landscape. Anticipating and preparing for this shockwave requires industry-specific guidance and knowledge.
Our technology strategy and advisory services help reinvent organizations and build business value thanks to resilient industry-specific technology architectures, as well as cost-efficient and flexible cloud and data solutions. The outcome? Uncovering financial resources that can fund further tech investments and create an engine of growth.
Technical Consultants, also known as IT Support Engineers, help businesses improve their efficiency by providing information technology support. Implementing hardware and software solutions, improving IT systems, and resolving technical issues are among their responsibilities.
An IT consulting company works with clients to help them solve IT problems. The field includes everything from basic network analytics assistance all the way up to managed IT solutions.
Most consulting firms will specialize in a fairly narrow field of IT. These can include:
Consultants from these companies will review your business needs and current operations. They then make recommendations and suggest new equipment and software.
There are several major benefits to hiring IT consultants. These include the specialized knowledge they bring to bear on a problem and cost savings over employees.
IT consultants usually have a deep but narrow knowledge base. They’re experts in their field and have experience implementing and working with the software within it. Chances are that a good consultant will have dealt with a situation very similar to your company’s with another client.
This gives them real-world experience and firsthand knowledge they can apply to their needs.
Many companies balk at the high hourly rate consulting companies can charge. This overlooks the significant savings you’ll see from not hiring full-time employees. Consultants are available when you need them, and don’t cost you anything when you don’t.
Their outsider status also provides a major benefit. It’s easy to get tunnel vision when dealing with a major issue. Providing a new set of eyes is a great way to reinvigorate a project.
The IT field is changing on a daily basis. IT consulting companies provide organizations with a great way to keep abreast of major changes. They also make it easy to upgrade your systems in the most effective ways possible.
If you would like to learn more about the benefits IT consulting can bring your company, check out some of our services.
IT Services refer to the application of business and technical expertise to enable organizations in the creation, management and optimization of or access to information and business processes.
The IT services market can be segmented by the type of skills that are employed to deliver the service (design, build, run). There are also different categories of service: business process services, application services and infrastructure services.
If these services are outsourced, they are referred to as business process outsourcing (BPO), applications outsourcing (AO) and infrastructure outsourcing.
At the very heart of IT service management is the actual service you are delivering to the customer. This service should provide value to the customer in order to accomplish a certain objective that is beneficial to them.
However, defining an actual IT service is a common and major challenge, particularly if IT and the customer are not aligned around what is expected from both parties. One reason for this challenge is one of perspective:
For companies to fully support the customer in meeting their objectives, both IT employees and customers must make a concerted effort to reach a definition of the IT services being provided.