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India’s global leadership in the outsourcing sector continues to strengthen, backed by progressive government initiatives such as the Digital India campaign and the India BPO Promotion Scheme (IBPS). These programs have played a pivotal role in expanding the country’s digital infrastructure, enhancing regional delivery capabilities, and attracting multinational clients seeking…

India’s Business Process Outsourcing (BPO) industry is set for unprecedented growth, with market valuations projected to reach US$139.35 billion by 2033. This expansion is being fueled by rapid advances in automation, AI integration, and the rising demand for domain-specific expertise across global and domestic markets. Traditionally focused on voice-based customer…

India’s B2B sales outsourcing services market is experiencing strong growth, fueled by the rising adoption of artificial intelligence (AI), data analytics, and automation. With businesses under increasing pressure to accelerate revenue generation while reducing overheads, outsourcing complex sales functions to specialized partners has become a strategic imperative across sectors. Traditionally…

Tata Motors, India’s leading commercial vehicle manufacturer, has announced a significant expansion of its service network, with a focus on enhancing on-site support for fleet operators and logistics companies. The initiative is part of the company’s broader strategy to deliver superior after-sales service and reduce vehicle downtime—critical factors for productivity…