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How should Indian companies handle website data protection and recovery?

Strong Access and Authentication Controls

  • Use role-based access to restrict admin controls only to trusted personnel.
  • Enable two-factor authentication (2FA) for all admin and hosting accounts.
  • Regularly rotate passwords and avoid using shared credentials.
  • Log all admin activity for audits and breach forensics.
  • Limit FTP or database access to specific IPs or verified devices.

Encryption and Secure Storage

  • Encrypt sensitive data in transit using HTTPS/SSL certificates.
  • Secure user data at rest using hosting-level encryption and CMS tools.
  • Do not store card, OTP, or CVV data locally — use tokenization through RBI-approved gateways.
  • Use secure database configurations and avoid using default credentials.
  • Cloud backup copies should be encrypted and stored in geo-redundant locations.

Disaster Recovery Plan

  • Create a documented disaster recovery policy outlining steps for data breach, server crash, or ransomware.
  • Assign roles and escalation contacts within the company for rapid response.
  • Test recovery drills at least once a quarter to verify restore capabilities.
  • Maintain a hot or cold standby server depending on business criticality.
  • Store a hard copy of critical recovery credentials and procedures securely offline.

Compliance and User Privacy

  • Follow the Digital Personal Data Protection (DPDP) Act for lawful data collection and consent management.
  • Display clear privacy policies and cookie consent banners on your website.
  • Respond to user data access or deletion requests within legal timelines.
  • Do not collect or store unnecessary personal data — follow data minimization principles.
  • Maintain logs of how and where personal data is stored, processed, and shared.

Monitoring and Breach Alerts

  • Set up automated monitoring for suspicious login attempts, malware injections, or data access anomalies.
  • Integrate tools like Sucuri, Cloudflare, or Wordfence for real-time security alerts.
  • Use uptime monitors and security audit logs for early breach detection.
  • Create a notification plan in case of user data compromise.
  • Inform regulators and users within mandated time frames post-breach, as per Indian law.

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