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What are best practices for user authentication on Indian websites?

Implement Strong Password Policies

  • Enforce minimum length and complexity requirements for passwords.
  • Prohibit commonly used or breached passwords through dynamic checks.
  • Provide real-time strength indicators during password creation.
  • Encourage regular password changes with expiry alerts.
  • Disable login after multiple failed attempts to prevent brute-force attacks.

Use Two-Factor Authentication (2FA)

  • Offer OTP-based verification through SMS or email, widely accepted in India.
  • Enable app-based authentication like Google Authenticator or biometric logins.
  • Use 2FA for sensitive operations such as payments or profile updates.
  • Ensure fallback options are secure and do not compromise user privacy.
  • Educate users on why 2FA is important and how to activate it.

Secure Session Management

  • Use HTTPS for all user sessions to prevent data sniffing or hijacking.
  • Regenerate session IDs after each login and logout automatically.
  • Set session timeouts and automatic logouts for inactivity.
  • Prevent simultaneous sessions from multiple locations unless authorized.
  • Store session data securely on the server, not in local storage or cookies.

Use Captcha and Bot Protection

  • Implement reCAPTCHA or custom challenges on login and registration pages.
  • Prevent automated login attempts and fake account creation.
  • Use invisible CAPTCHA methods for better user experience.
  • Monitor and log unusual login patterns and IP activity.
  • Combine CAPTCHA with rate-limiting to detect abuse.

Privacy and Compliance Controls

  • Ask only for essential data needed for authentication and verification.
  • Comply with India’s DPDP Act to safeguard user identity and consent.
  • Provide users with account activity logs and access history.
  • Enable users to easily update or delete their login credentials.
  • Clearly display terms of use and data protection practices during signup.

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