What training should internal staff receive on web security protocols?
Basic Cyber Hygiene Awareness
- Educate employees on identifying phishing emails, suspicious links, and social engineering.
- Promote the use of strong, unique passwords and secure password managers.
- Train staff to lock their systems and avoid sharing credentials or using public Wi-Fi for sensitive work.
- Encourage immediate reporting of unusual system behavior or access anomalies.
- Regularly remind teams about software updates and browser security practices.
Role-Based Access and Data Handling
- Clarify who has access to which part of the website or admin portal and why.
- Train staff on handling personal and financial data in line with India’s DPDP Act.
- Ensure employees understand the importance of access logs and audit trails.
- Teach how to securely upload, publish, and manage content within CMS platforms.
- Limit administrative rights only to those who need them for their roles.
Secure Usage of Tools and Platforms
- Offer guidance on securely using web dashboards, plugins, and file-sharing tools.
- Instruct content teams on avoiding risky plugins or uploading files with hidden scripts.
- Train developers to use secure coding practices and avoid hardcoded credentials.
- Promote version control systems and secure API usage for technical teams.
- Enforce the use of VPNs for remote access to web servers or admin consoles.
Incident Awareness and Response Protocols
- Make staff aware of what constitutes a security incident and how to respond.
- Provide step-by-step escalation processes for reporting breaches or suspicious activities.
- Simulate security drills such as phishing simulations or system compromise scenarios.
- Assign security champions or first responders in each department.
- Teach documentation practices during and after an incident.
Compliance and Legal Responsibilities
- Educate staff about India’s data protection and cyber laws, including penalties for non-compliance.
- Provide clarity on internal privacy policies, consent management, and disclosure obligations.
- Ensure marketing and sales teams understand restrictions around collecting and storing user data.
- Train HR and legal teams on employee data confidentiality.
- Include web security training as part of onboarding and regular refresher programs.
