SERVICE POLICY

Service Policy

Hello InTech provides digital and technology services based on individual business requirements, project scope and agreed service terms.

Our service areas include:

Projects begin with understanding the client’s business objectives, requirements, workflows and expected outcomes.

The proposed solution may be determined based on technical feasibility, project requirements and available resources.

The scope of each project may be defined through a quotation, proposal, statement of work, agreement or other written communication.

Additional requirements outside the agreed scope may require separate discussion and approval.

Clients are expected to provide relevant information, content, approvals, access credentials and other materials required for the agreed service.

Delays in receiving required information or approvals may affect project timelines.

Depending on the service, Hello InTech may undertake activities such as:

The exact activities depend on the agreed project scope.

Clients are responsible for providing accurate information and timely feedback required for the project.

Clients should also ensure that materials supplied to Hello InTech can legally be used for the intended project.

Projects may involve third-party platforms, hosting, software, APIs, payment systems, cloud services or other external technologies.

Availability, pricing, policies and performance of third-party services may be outside Hello InTech’s control.

Where support or maintenance is included, the scope and duration of such support will depend on the applicable service agreement.

Additional support requirements may be handled separately.

Hello InTech may update its service offerings, processes and technologies as business and technology requirements evolve.

For service-related questions:

Hello InTech
Email: [Email Address]
Phone: [Phone Number]
WhatsApp: [WhatsApp Number]
Office: [Office Address]